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TWTR CEO Jack Dorsey has been hinting at the company’s intention to create customer service products since he took the helm six months ago. Finally this week, the company announced new tools intended to improve interactions between businesses and users on Twitter TWTR — steps that could help generate a new revenue steam for Twitter down the line. On Thursday, Twitter … Read more
Today’s consumers block out online marketing and sales content, but they respond to content marketing’s “Teach, Don’t Sell” approach. I’ll share three ways to do it. The idea of teaching instead of selling seems to turn marketing on its head, and yet it’s at the core of content marketing. “Teach, don’t sell” is exactly what makes … Read more
Facebook’s popular Messenger app has hit 800 million monthly active users, up from 700 million six months ago, the social media giant said on Thursday. The messaging app was the fastest growing app in the U.S. last year, according to Nielsen. And Messenger is now the second most popular iOS app of all time, behind … Read more